Due to COVID-19, the office is currently closed to the public. Staff are available by email or phone.
100 State St.,
Madison, WI 53703
Tel: (608) 266-4336
Fax: (608) 261-9967
guaranteed ride home
What is Guaranteed Ride Home?
The Guaranteed Ride Home (GRH) program makes it easier to choose cost-saving, healthy and sustainable options such as taking the bus, carpooling, vanpooling, biking or walking to work. The program provides a ride home in case of emergency to anyone who works in Dane County and uses one of these options for the majority of their commute trips.
Participants are eligible for up to six Union Cab vouchers per year, good for up to $75 per ride. Participants are responsible for any driver gratuity and must pay the difference if a ride costs more than $75.
How to Participate
To participate in the GRH program, create a profile at www.RideshareEtc.org that includes your name, home address, work address, and typical commute mode (bus, carpool, vanpool, bike, or walking). After registering online, call or email the Rideshare Etc. program below to request a voucher.
In the event of an emergency, simply call Union Cab at (608) 242-2000 to request a ride, and pay the driver with a voucher. If you do not have a voucher at the time of the ride, you may pay for the ride and send your receipt to Rideshare Etc. for reimbursement.
When to Use GRH
The GRH program is intended for unexpected situations such as personal or family illness, illness of a carpool driver, unscheduled overtime making it impossible to take a bus or carpool, flood or fire, bicycle break-down that cannot be fixed at work, and other similar circumstances. Rides to destinations such as the airport, restaurants, and entertainment destinations are not allowed.
To request a new or replacement voucher, or to get more information about the Guaranteed Ride Home program, email or call (608) 266-RIDE (7433).
The Guaranteed Ride Home program is funded by Dane County and administered by Rideshare Etc., a program of the Greater Madison MPO.