Due to COVID-19, the office is currently closed to the public. Staff are available by email or phone.
100 State St.,
Madison, WI 53703
Tel: (608) 266-4336
Fax: (608) 261-9967
Public Transit in Dane County
Public transit service is available to many communities in Dane County.
For a list of maps related to public transit, click here.
For more information and analysis of existing transit services and recommendations for future transit improvements, see the Transit Development Plan below.
In addition, specialized transportation service is available for qualified individuals and trips.
Bus Stop Amenities Study
Having the correct amenities at a bus stop is critically important. A 2018 study of the Impact of Bus Stop Improvements found statistically signification increases in overall stop-level ridership as well as reduced paratrasit demand at improved stops. The Bus Stop Amenities Study contains recommendations for additional stop amenities and offers guidance on design for new transit stops. Further, the study evaluates existing stops based on the newly established guidelines, identifying areas where amenities should be added or relocated.
Transit Development Plan
The Transit Development Plan (TDP) is a short- to medium-range strategic plan intended to identify transit needs and proposed improvements for a five-year planning horizon. The Greater Madison MPO is responsible for developing and maintaining the TDP with assistance and cooperation from Metro Transit and other transit providers.
The 2013-2017 Transit Development Plan for the Madison Urban Area was adopted in Spring 2013. Key recommendations include:
The Greater Madison MPO, in cooperation with Metro Transit, Cambridge Systematics, and others, conducted a transit passenger survey in winter/spring 2015. Click on the link below to download the summary and see the results.
Transit onboard surveys are generally completed every five years. The 2015 Metro Transit onboard survey updates the last onboard survey completed in 2008. Information requested from participants includes trip information such as origin and destination, demographic information such as age and household income, and satisfaction on specific aspects of Metro Transit service. The onboard survey is primarily used for two purposes:
The survey was conducted on weekdays, generally Monday through Thursday on Routes 1 through 75. UW circulator routes, supplemental school day service, and paratransit service were not included in the survey. Survey staff used two methods to survey riders – personal interviews with a computer tablet and self-administered paper surveys. 5,763 complete and valid surveys were collected. As a comparison, about 45,000 rides per weekday were taken on Metro Transit on Routes 1 through 75.